Velimo Platform: The ultimate guest experience

Meeting your guest’s needs isn´t enough? You want to exceed your guest’s expectations to optimize service and convenience? You want to create the ultimate guest experience, to streamline your business processes, and search for a partner developing future proof Hospitality Solutions? The velimo platform enables you to go one step further into a digital market.

The next generation of Travel

Velimo creates an integrated, digital touchpoint between hotels and their guests on different digital devices to bring the ultimate guest experience to new heights.

Velimo´s user-friendly Apps facilitate an optimum of service and communication. Seen as an accompanying partner during a complete traveller´s journey, the velimo app provides its users with a dedicated customer experience dependent on their current status e.g. Service Request Functionalities, a mobile Key Card Solution, Entertainment or Room Control Functionalities, to enlarge their on premise service or “digitally smart” hotel rooms. Whether a guest is still at home (about to book), on their way to the hotel or already checked in, choosing add-ons and activities for the stay - velimo enhances their guest experience by offering a content-aware application that gives them what they need, when they need it.

Unique guest experience thanks to the Velimo mobile solution

Companies also have the option of integrating the Velimo mobile platform, which was developed by Lufthansa Industry Solutions especially for the cruise and tourism industry. The platform offers guests access to a wide range of digital content and smart services. It is also capable of connecting mobile devices and TVs, digital signage displays and room controls. Cruise passengers can use Velimo to control the temperature of their cabins, order breakfast and amenities straight to their cabins, or find out about the current route and points of interest, to name just a few examples.

Velimo Feature Overview

  • Service Requests
  • Guest Communication
  • Mobile Concierge
  • Room Control
  • Mobile Keycard
  • Entertainment
  • Hotel Information
  • My Destination

Velimo TV provides guests on property with classical entertainment features i.e. IPTV, Video or Music on demand or hotel information. The velimo TV app seamlessly interacts with the velimo mobile App virtual remote control functionality.

Velimo Digital Signage displays passive, interactive and dynamic content on property on public screens, e.g. weather information, interactive guest feedback, floor plans, hotel information.

We understand your love for your brand. And for this reason we want to bring your corporate identity into your Velimo. With all applications branded to a customer´s corporate identity, the velimo platform facilitates a holistic marketing approach, e.g. strengthen a guest´s brand awareness, create a new way of service and direct communication to your guests.

Velimo creates an integrated, digital touchpoint between hotels and their guests on different digital devices to bring the ultimate guest experience to new heights.

The velimo service orientated platform and it´s devices can be managed via velimo´s back office administration tool. Velimo is adjustable to commonly used 3rd Party System Interfaces and expandable to changing requirements or market expectations. Each velimo platform is uniquely configured and exactly fitting to customer´s specific requirements. Existing business and operational processes will be taken under consideration as well as all technical, service- and marketing- requirements.

Velimo Platform at a glance

  • direct communication channels to guests and users
  • optimization of on property service processes
  • seamless integration in existing environment
  • state of the art technologies
  • expandable to changing requirements or market expectations

As a full-service IT provider, we can also deliver a hospitality IT turn-key solution.

Let us take your vision and make it a reality.


If you have any questions or need more information, please contact us. You can find our contact information when you scroll to the top of this page.


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